How to get staff from where they are now to where you and they want to be.
You have a problem that needs to be addressed. The first 15% in time invested is the most crucial to identify and highlight the real gaps between management, systems and the tactical ground force. The next 85% is making sure you have the right communication in place to get the result you want.
The problem – unpredictability:
It is recognised that leaders and managers have a responsibility in creating the right environment where staff can work with confidence, self-esteem and feeling good about their job role. Leadership and management are often intertwined; predominantly focused on implementing, operating and measuring systems by which the department or organisation is run. For these systems of operation to come alive and be effective the staff implementing them must be connected to the end goal. The challenge for today’s leaders and managers is achieving the balance between ever changing organisational structures and developing resilience within their staff. The one thing you can guarantee with people is their unpredictability.
The solution to unpredictability:
The first 15% of what strategy is required is the most important time invested. This is where you need to get clear, gather data and check things out. If you fail to understand at the very beginning what you are trying to improve or achieve it causes stress. Stress can be good or bad, when it is perceived as ‘bad stress’ it affects our health and the work that we do.
With the 15% principle supporting healthy minds and healthy staff, you get clear on what is happening now, where you want to be and what you need to address in all areas, your management, your systems and your people.
We explore and explain how to create an environment where:
- Staff take 100% responsibility for their experiences and outcomes
- Leaders and managers eliminate toxic events that contribute to stress
- Leaders and managers inspire teams and individuals to be more productive through connection with a common goal.
Half day workshop objectives:
- E + R = O Participants will identify that:
Events plus their Responses produce the Outcomes they experience in work life.
- Participants take ownership for gaining clarity of their performance improvement outcomes.
- Investing in the “15% principle” is a necessity if you want continual improvement of quality within your service.
Traditional thinking of order and obey doesn’t tackle self-confidence, self-esteem or fear of failure so nothing changes and unpredictability happens; a 15% principle is what’s needed to avoid this.