How to be understood and influence your team in the right direction
You have a problem that needs to be addressed. The first 15% in time invested is the most crucial to identify and highlight the real gaps between management, systems and the tactical ground force. The next 85% is making sure you have the right communication in place to get the result you want.
Dealing with the unpredictability of people is the biggest problem you face:
It is recognised that leaders and managers have a responsibility in creating the right environment where staff can work with self-confidence, feeling good about their job role and themselves. Leadership and management are often intertwined; predominantly focused on implementing, operating and measuring systems by which the department or organisation is run. For these systems of operation to come alive and be effective the staff implementing them must be connected to the end goal. The challenge for today’s leaders and managers is achieving the balance between ever changing organisational structures and developing resilience within their staff. The one thing you can guarantee with people is their unpredictability.
The Solution to unpredictability:
The first 15% of what strategy is required is the most important time invested. This is where you need to get clear, gather data and check things out. If you fail to understand at the very beginning what you are trying to improve you will not achieve and this causes stress. Stress can be good or bad but when it is perceived as ‘bad stress’ it affects our health and the work that we do.
The 15% principle helps you get clear on what is happening now, where you want to be and what you need to address in all areas, your management, your systems and your people.
We explore and explain how to create an environment where:
- Staff take 100% responsibility for their experiences and outcomes
- Leaders and managers eliminate toxic events that contribute to stress
- Leaders and managers inspire teams and individuals to be more productive through connection with a common goal.
Half day workshop objectives:
- E + R = O Participants will identify that:
Events plus their Responses produce the Outcomes they experience in work life.
- Participants take ownership for gaining clarity over their communication contributing to individual and team performance outcomes.
- Investing in the “15% principle” is a necessity if you want successful communication giving you a united team with recognisable improvement of quality within your service.
Summary:
Unpredictability happens when the organisational structure you think you are following isn’t marrying up with what you are really communicating.
